Case management service

Case Management Service

An independent case management service is available to Member Organisations of the Safe Sport Programme.

Clear process and procedures are set out in the rules of the Safe Sport Programme Handbook which include:

• timelines and procedures to ensure due process for all parties

• a framework for assessing seriousness

• independent adjudication by a Safe Sport independent Disciplinary Panel, where the severity of the Misconduct is moderate or severe

The Safe Sport Programme Handbook

View or download the Safe Sport Programme Handbook

3Rs - Receiving, Responding and Resolving

Receiving

Anyone can make a Disclosure or a Formal Report related to incidents of harrassment or abuse.

A Disclosure happens when a person wishes to seek support or is unsure of his/her experience. Subject to mandatory reporting laws, a Disclosure does not trigger a formal process. A person may elect to turn a Disclosure into a Formal Report any point.

A Formal Report takes place where a report provider would like for an incident to be assessed and investigated.

Responding

Depending on whether a Disclosure or a Formal Report has been made, the Case Management Unit will proceed to:

• refer the affected party to augmented support services, where appropriate

• conduct a preliminary assessment to determine if there is breach of the Unified Code on the face of the evidence

• commence a formal investigation to determine if Misconduct has taken place

Resolving

Resolution may take many forms and is specific to:

• the needs and the value of the different outcomes for the affected party

• the severity of the Misconduct which is unique to the circumstances of each incident